WE ARE A REGISTERED HOME CARE PROVIDER BASED IN BRISTOL, UK

Learn more about us

Our story

Cultural Dignity ‘n’ Care was founded in May 2010 by Claudette Thompson Anderson. She discovered a niche market by conducting a qualitative research within diverse culture, hence finding that people would be happy to have a cultural service from someone of familiar background, dialect and sensitive to the needs of cultural awareness. This organisation started as a sole trader business and has now expanded into a Limited company. This organisation is registered with the Care Quality Commission as one of the Domiciliary Care providers in the Southwest.

The aims and objectives of this organisation is to provide a competitive yet effective cultural service, not exclusively however, one which gives choice and options for those who desire their cultural needs to be met. We endeavor to ensure high quality practical support and encouragement to those who would not otherwise manage to live independently in their own homes.

This service will respect people’s cultures, choices, rights, sexuality, privacy and dignity. The company aims to be a major provider of home care with cultural sensitivity in the Bristol and surrounding areas.

It will continuously make efforts to improve its resources, train and support its staff in the provision of high standards of quality care, and in doing so the priority will most definitely be the well-being of both its service users and staff.

We are currently operating as a Limited company, however in the future we are looking to participate in community based projects.

Our recruitment process

All applicants are subjected to a comprehensive recruitment process which includes the completion of an application form, an interview, mandatory training such as; moving and handling, safeguarding, infection control, and first aid.

Further training in NVQ levels 2 & 3 will be discussed for personal development. In addition, employees need at least two satisfactory references and an enhanced Disclosure and Barring Service check. All care staff will be required to comply with the organization’s policies and procedures.

Every effort is made to match the skill and competencies of care staff with the cultural needs of the client; for example, matching a Jamaican service user with a Jamaican care worker if that is what the service user wants, this is key to our services.

The aims and objectives are to provide a service which meets cultural needs because it helps to underpin the needs and wants of a service user more effectively which brings about familiarity and contributes to the understanding diversity.

Management

The business is privately owned by Claudette Thompson Anderson BA (Hons) Managing Director, she has a Degree in Social Sciences and has many years’ experience in Health and Social Care. Prior to starting the company, Claudette spent over 20 years working with vulnerable people she worked as a Support worker, Supported Housing Officer, Residential Care Home Manager, Committee Member for a community organisation and a Trustee for the Black Development Agency.

Office staff

Care staff

Claudette is responsible for the day to day running of the company with 2 office staff and 13 care staff.

Al Accounting Unit 37 Easton Business Centre Felix Road Bristol is responsible for the invoicing, payroll and end of year accounts.

GET IN TOUCH WITH US

Please make contact with us to find out if we can help, or let someone contact us on your behalf.